iMarkup Solutions provides an ongoing support and maintenance program designed to help our customers get the most from the iMarkup Server. The maintenance program is an annual agreement that provides toll-free telephone support, e-mail support, a named contact, and online resources, along with all product upgrades. Annual maintenance fees are based on the current product price.
The iMarkup Solutions support team is dedicated to providing timely response and resolution to your questions. Most questions can be quickly answered by email, but we also use the industry's leading web conference products that allow you to share your desktop to assist us in answering your questions.
Plan Features
Toll free phone support during business hours;
E-mail support;
Patches and service packs;
New product versions (includes major product upgrades);
Access to the iMarkup Server library of custom tasks;
Online resources, including product documentation, help and FAQs.