Your IT department deals with change on a daily basis. It provides essential services and support to your organization that can affect all areas. IT also addresses such functions as:
Installation and implementation of hardware, applications and configuration changes
Handling employee access changes to applications and other resources
Managing a company's ISO or compliance documentation
Enforcing and maintaining a company's internal security and auditing policies
And more...
The Challenges
Your IT department is measured on increasing productivity, even with shrinking budgets. When the information flow is manual and paper-based, IT groups can face many additional challenges:
Ensuring that new employees have access to applications and IT resources in a timely, secure manner
Maintaining and finding information needed for audits
Providing a consistent and secure approval process for processing requests
Coordinating requests from various departments, facilities, vendors, and suppliers
Ordering and supplying new equipment in a timely fashion
Tracking down change requests despite lack of visibility into the process
The iMarkup Solution
The solution to these problems resides with process automation, tracking and reporting. The iMarkup Server can automate IT change control processes and functions. Automation provides a consistent method for routing and tracking the flow of IT requests and information.
Using the iMarkup Server, your IT department will have
Visibility into internal processes supporting management decisions and compliance initiatives
Less paper handling and manual routing, eliminating errors and delays
Process consistency
Reduced productivity problems due to lost or mishandled requests
Empowered business users with instant access to process information they need to assist in their every day decision-making processes
For more information on how iMarkup Solutions can help you manage and automate your IT processes, contact us to schedule a web demo.