Knowledge Management

iMarkup Server's integrated Knowledge Management (KM) functions simplify the organization, location and distribution of documents, content and electronic forms. Your data is automatically classified, allowing approved information and content to be made available to internal or external users without your intervention. Information in the iMarkup Server database is available through Knowledge Views. A Knowledge View allows authenticated or anonymous users to navigate and retrieve related content. A Knowledge View provides a simplified, focused view so that end users are presented with only the information they need. Users can easily "zoom in" using a dynamic table of contents built by the Knowledge View to retrieve documents, eForms or information. Knowledge Views form the foundation for intelligent navigation, searching, retrieval, data mining, and ultimately delivery of information and knowledge.

Easy to construct and maintain taxonomies can be created by business users. A taxonomy is a logical, hierarchical categorization of related information, bringing organization to unstructured content. When a user adds or modifies a document or eForm, the content categorization data is automatically selected from the taxonomy, associating the information with the appropriate end-user classifications. This content categorization can occur within a workflow, by the author, from document properties (e.g. Office’s document properties), APIs, eForm data, and from scanned images. Integration with the iMarkup Server workflow engine allows documents to be automatically routed and approved based on their categorization data.

Features

• Easy to define and flexible schema “describe” documents, eForms, and digital content;
• Hierarchical taxonomy gives business users the flexibility to structure their organization's documents;
• Provides control and distribution of your companies policies and procedures;
• Enables any information to be located easily, including workflow processes and eForms;
• Contains advanced searching and indexing capabilities, including Full Text Search (FTS);
• Integrated support for Microsoft Office provides automatic categorization based on form values and meta data;
• Accessible to internal and external users for quick location of content, processes and eForms using keywords and meta data;
• Consistent document tagging through attributes and category classes that support inheritance;
• Knowledge Views that provide a "window" showing related documents;
• Knowledge Views constructed by the business user;
• Integration with workflow engine, which allows documents and content to be routed and approved based on categorization data;
• Easy integration as a portlet into your existing Portal (e.g. CA CleverPath, IBM WebSphere, MS SharePoint);
• User-defined category attributes (numbers, characters, yes/no, date, dropdown).