IT Change Control Solutions

Your IT department deals with change on a daily basis. It provides essential services and support to your organization that can affect all areas and include functions such as:

• Installation and implementation of hardware, applications and configuration changes;
• Handling employee access changes to applications and other resources;
• Managing a company's ISO or compliance documentation;
• Enforcing and maintaining a company's internal security and auditing policies;
• And many more...

The Challenges

Your IT department is expected to increase productivity, even with shrinking budgets. When the information flow is manual and paper-based, IT groups can face many challenges

• Ensuring that new employees have access to applications and IT resources in a timely, secure manner;
• Maintaining and finding information needed for audits;
• Providing a consistent and secure approval process for processing requests;
• Coordinating requests from various departments, facilities, vendors, and suppliers;
• Ordering and supplying new equipment in a timely fashion;
• Tracking down change requests despite lack of visibility into the process.

The iMarkup Solution

The solution to these problems lies in process automation, tracking and reporting.

The iMarkup Server can automate your IT change control processes and functions. Automation provides a consistent method for routing and tracking the flow of IT requests and information.

Using the iMarkup Server, your IT department will have

• Visibility into internal processes supporting management decisions and compliance initiatives;
• Less paper handling and manual routing, eliminating errors and delays;
• Process consistency;
• Reduced productivity problems due to lost or mishandled requests;
• Empowered business users with instant access to process information they need to assist in their every day decision-making processes.

Reference Accounts

Don’t just take our word for it. Speak directly with our clients about how they handle their IT change control processes with the iMarkup Server. Contact us and we will put you in touch with a company similar to your own.

For more information on how iMarkup Solutions can help you manage and automate your IT processes, contact us to schedule a web demo.